How to get a Debug log from the Autochartist MetaTrader Plugin
To enable the debug function please follow the steps below:
• In MetaTrader drag the Autochartist EA onto the chart THEN right-click on the chart
• Click on the “Inputs” tab of the Expert – Autochartist window
• Change the value of “Debug Level” to 1
• Click “Ok”
This will produce debug lines in the “Experts Tab” (at bottom of the screen/window). After two minutes or so:
• Right-click on Data in the Experts Tab
• Select “Open”
This will open a folder with the debug logs in it.
Attach these to an email.
Then open a File Explorer, in the address bar type:
C:\ProgramData\MDIO Software\
and hit enter
Attach the file 'MTProxyService.log' to the same email and send to
Broker Support.You can set the debug level back to 0 afterwards to stop the logging.